When the lights go out, your generator should start. Every time.
Standby generators sit idle for months—until the one moment you actually need them. Our maintenance plans and 24/7 monitoring help prevent the most common failure of all: a no-start condition during a real outage.
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- Preventive maintenance that protects against no-start failures
- Optional 24/7 remote monitoring with alerts & early issue detection
- Load testing + transfer switch testing to confirm real-world readiness
- Service documentation and clear recommendations—no surprises
- Priority scheduling available for plan members
The #1 standby generator failure is painfully simple: it won’t start.
Most standby generators don’t fail because they’re “bad machines.” They fail because they’re neglected machines. Batteries lose charge, small issues turn into lockouts, oil levels drop, filters clog, and a generator that hasn’t been tested under load can surprise you at the worst possible time.
A maintenance plan is not about babying equipment; it’s about ensuring your standby system is ready for the exact scenario it exists for.
What’s included in professional standby generator maintenance
Your generator is part engine, part electrical system, part automation (controls + transfer switch). Proper maintenance checks all of it—not just an oil change.
- Visual + safety inspection
Enclosure condition, clearances, ventilation, leaks, corrosion, wiring and conduit condition - Battery + starting system
Battery testing, terminal cleaning/tightening, charger output checks, replacement recommendations - Engine service (as required by model/runtime)
Oil & filter change, air filter inspection/replacement, spark plugs (as needed), belts/hoses (as applicable) - Fuel system checks
Natural gas/propane supply checks, leak inspection, regulator/pressure considerations (as applicable) - Controls + firmware/software updates
Controller settings, alarms/fault history, exercise schedule verification, updates when supported - Transfer switch inspection & functional testing
ATS operation, connections/torque checks (as applicable), proper transfer/return to utility - Load testing / readiness verification
Confirm the unit can actually perform under load (method varies by system type and site needs) - Reporting + recommendations
Service documentation, photos/notes as needed, clear repair or upgrade recommendations
Maintenance scope varies based on generator type (air-cooled vs. liquid-cooled), fuel source, runtime, and manufacturer requirements. We tailor the checklist to your equipment and usage.
24/7 Monitoring
Monitoring is the difference between “we’ll find out during the blackout” and “we fixed it last Tuesday.” A connected standby system can report status, alarms, and performance data so issues get flagged early—often before you even notice anything is wrong.
- Instant alerts for common faults and lockouts
- Confirmation that weekly exercise runs actually occurred
- Battery voltage/charging status visibility (where supported)
- Runtime tracking and proactive service reminders
- Event history (helpful for troubleshooting and compliance documentation)
- Faster repairs through remote diagnostics (so the tech shows up with the right parts
Monitoring features depend on your generator model, controller, and connectivity options (Wi‑Fi/cellular). We’ll confirm compatibility during your assessment.